Shipping & Returns

At Astra Collectibles, we strive to provide our customers with a seamless shopping experience, which includes reliable and efficient shipping. To ensure that your order arrives promptly and in the best possible condition, we have established the following shipping policy:

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1. Shipping Methods: We ship via calculated Canada Post rates to provide the most accurate and cost-effective shipping options for our customers. All orders are processed within 1-2 business days of purchase, and the delivery timeframe is typically 2-5 business days depending on the shipping method selected at checkout.

2. Shipping Rates: Shipping rates are calculated based on the weight, size, and destination of the order. Yet we like to set a base price to keep it simple. Customers will have the option to choose their preferred shipping method at checkout, each with its corresponding shipping rate.

3. Tracking: Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track your shipment and receive real-time updates on its status.

4. Delivery: Please note that we are not responsible for any delays or issues that may arise during the shipping process. If you experience any issues with your delivery, please contact the shipping carrier directly to resolve the issue.

5. International Shipping: At this time, we only ship within Canada and the United States. We apologize for any inconvenience this may cause and hope to offer international shipping in the future.

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Thank you for choosing Astra Collectibles for your trading card needs. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.

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Return & Exchange Policy

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All of our products are carefully inspected before being shipped therefore no returns or refunds are accepted. 

Should your package arrived damaged, please contact the shipping company for recourse. Should you have issues, please do not hesitate to contact us for support.